Find Urgent Help
Urgent help is always available, select what you are after below to see what options are available.
Dial 111 from any phone in NZ to contact New Zealand’s Emergency Services
If it is an emergency or you feel you or someone you know is at risk, please call 111
For non-emergency services please call 105
Every District Health Board (DHB) offers a mental health triage service that operates 24/7.
For regional information, on how to reach out to your local crisis assessment team, please visit the Ministry of Health webpage for contact details in your area.
For example, our administration hubs are located in The Greater Wellington, Otago and Southland regions, please see the local options below.
Contact Centre for Dunedin, Milford Sound southwards to Invercargill and Stewart Island.
Phone: 0800 467 8467
and press 1 for Southland or 2 for Otago
Mental Health Contact Centre for Wellington, Porirua, Kapiti, Hutt Valley and Wairarapa.
Phone: 0800 745 477
Email: tehaika@ccdhb.org.nz
Phone: 0800 787 797 or
Text: 8681
Open 24/7
Phone: 0800 611 116
This the Ministry of Health’s own general health 24/7 phone line providing access to registered nurses.
Phone: 0800 111 757 or
Text: 4202
Open 24/7 (for adults)
Text: 1737 or
Phone: 0800 1737 1737
Free from any landline. The national mental health & addictions 24/7 helpline number.
Phone: 0800 787 254 (0800 RURAL HELP)
To find your local Rural Support Trust
Phone: 0800 72 66 66
Open 24/7
Phone: 0508 828 865 (0508 TAUTOKO)
This is a 24/7 service for people who may be thinking about suicide, or those who are concerned about family or friends.
Text: 5626
The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety.
Phone: 0800 942 8787
Between 12pm and 11pm on weekdays, and from 3pm to 11pm on weekends.
Online chat is available from 1pm to 10pm on weekdays, and from 3pm to 10pm on Saturdays and Sundays at www.whatsup.co.nz for children between aged 5 and 18.
Children’s helpline provided by Barnardos
Phone: 0800 376 633 or text 234
Free between 8am and midnight
Email: talk@youthline.co.nz
To access counselling for young people