Referrals
What ACC Covers
Please note that we are not a private mental health clinic. We cannot accept referrals for non-ACC-related issues (e.g. we do not accept GP or health insurance referrals for general psychiatric problems). If you are unsure if MindFrameNZ can help you, please send us an email enquiry.
The Psychiatric Services (CPSA) contract allows ACC clients to have assessment, treatment and progress review by a registered psychiatrist.
A client is eligible for services under CPSA if a written referral has been received from ACC for the client. Self-referral for ACC-funded Psychiatric Services is not possible.
Examples of clients who may require Psychiatric Services include clients who have developed one or more of the following as a result of their personal injury:
- Anxiety disorders
- Mood disorders
- Trauma and stress or related disorders
- Personality disorders
- Substance abuse problems
- Executive functioning problems
- Behavioural problems including conduct disorders.
The purpose of an assessment is to provide psychiatric assessment, diagnosis and/or suitable rehabilitation options to a client in the following circumstances:
- Where possible differential diagnosis issues have been identified
- Prior to referral for rehabilitation or pain management service (e.g. Residential Rehabilitation services)
- To establish if the diagnosed injury has a causal link to the physical injury, workplace traumatic injury or treatment injury. A causal link to mental injury is established where the physical injury, traumatic event occurring during the course of the client’s work, or non-covered treatment injury, was a significant or a material cause of the injury
- Ascertaining if the rehabilitation need is causally linked to the injury (both physical and mental) for which ACC has granted cover
- Medication review
- Where multiple rehabilitation options have been identified
- To review the appropriateness of ongoing mental health treatment for a client.
An assessment may include:
- Clarification of clinical issues to assist ACC to reach a decision on whether mental injury cover should be granted
- Performing a diagnostic evaluation
- Evaluating the safety of the client and others
- Evaluating the level of functional impairments
- An assessment of the validity of the client’s presenting symptoms
- Identification and recommendation of treatment options for mental health disorders in clients with ACC covered injuries
- Formulation of broad treatment guidance and recommendations where treatment is indicated.
The purpose of a progress review is to provide a follow up consultation where a diagnostic assessment has been carried out within the preceding 24 months and may include:
- Current diagnoses
- Any additional assessment required
- Medication review and recommendations
- Evaluation of the effectiveness of the client’s treatment interventions and progress towards rehabilitation goals
- Provision of recommendations for further rehabilitation and/or treatment interventions.
The purpose of treatment is to provide treatment to clients, following the receipt of an approved treatment plan which includes (but is not limited to):
- History taking and examination of the client
- Establishing and maintaining a therapeutic alliance
- Application of appropriate treatment interventions
- Discussion between the client and the psychiatrist concerning suitable treatment options
- Monitoring the client’s psychiatric status and safety
- Providing education to clients and whānau
- Enhancing treatment adherence.
Please contact us if you would like more information about the CPSA contract.
Contact Us
Administration Hours
Monday – Friday: 9:00 AM – 5:00 PM
(excluding public holidays)
Our administrative hubs are located in Wellington and Invercargill and our providers are located across New Zealand, you can contact us by:
Email: welcome@mindframenz.com or contact us using the webform below.
MindFrameNZ will no longer offer treatment under ACC Sensitive Claims or Psychological Services contracts from 1 December 2024. Going forward, our focus will be in ACC Psychiatric Services assessment and treatment. Our website will be updated to reflect these changes in due course. Please contact us by email for clarification of these changes.